KEXP Mobile FAQs

Mobile FAQs

1. There are some things that are not in the new app that I miss from the old app. Are those features gone for good?
   We have made a lot of changes to the app interface that are permanent changes, but there are a few features that you might be missing that are coming very soon! If you’d like to see a short list, visit our Mobile Roadmap page.
    

2. Will my Favorites carry over to the new app if I update?
   Yes, if you have Favorites in your previous version of the KEXP mobile app, your Favorites should transfer to the new app. Before updating to the new app, we recommend downloading your Favorites, because it is possible for unforeseen issues to cause your Favorites to be lost in the update.
    

3. What’s different about the new app (released in March 2025) compared to the previous app?
   There are a few new things in the updated KEXP mobile app:

• Built in Flutter, allowing us to update both operating systems more quickly and efficiently

• New interface: All new UI update that looks the same in both iOS and Android (the previous apps for iOS and Android had different interfaces)

• Podcasts are now in the app!

• Dark mode

• Much improved livestreaming

• Improved CarPlay and Android Auto experiences

• In-app submission for bugs/issues/enhancements 

• Easier communication to KEXP

4. What new changes and features will the apps get in the future?
   We are looking forward to introducing more new features to the new app, and we do have some things planned, such as creating playlists from your Favorites. Check back in on our Mobile Roadmap to see what we're planning.
    

5. I would like to help test! How can I participate?
   If you’d like to help test our apps and be the first to try out new features either for Android or iOS, you can learn how to sign up to be a user tester for iOS here, or an Android tester here. We also are always looking for volunteer usability testers, who help us test designs for new features before we even start building them. You can learn more about becoming a usability tester here.
    

6. I want to stop being an iOS tester. How do I leave the testing program?
   To be removed from the KEXP TestFlight program:

   1. On your iOS device, open the TestFlight app

   2. Tap on “KEXP”

   3. Scroll down until you see “Stop Testing” and tap

   4. Confirm by tapping “Stop Testing”

   5. You will now be removed. Thank you for your help!
       

7. I want to stop being an Android tester. How do I leave the testing program?
   Unfortunately, there isn't an elegant way to "downgrade" to the default (non-beta-test) Android app, and your Favorites will not transfer through changing from beta-test app to the default app. We advise using the KEXP app's exporting Favorites feature before leaving the testing program.

   1. From the KEXP app, export your Favorites if you would like to preserve them

   2. Delete the KEXP app from your device

   3. Find the KEXP app on the Google Play Store

   4. Scroll down and look for "You're a beta tester". Tap the "Leave" link.

   5. If you do not see the "You're a beta tester section, remove yourself from the original URL: https://docs.google.com/document/d/1hVdG4dIcPqoGozv_PYABhMCsy4tL-K90pX-2pIK106g/edit?tab=t.0#heading=h.j3h6pv7j9anq

   6. Wait about 30 minutes, then close and restart the Google Play Store app. You should notice the "Beta" is not displayed next to the "KEXP" header anymore

   7. Install the app back onto your device. Thank you for your help!